Soft Skills

Soft skills is a sociological term which refers to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the Training requirements of a job.

There is growing credit amongst companies about the importance of each individual skills and the fact that they are essential for a successful business. High-performing teams need high - performing individuals.

To be successful in today’s fast growing world, it takes not only Training or business, but positive personal projection as well. For people to be very effective in any given situation, they need to have the appropriate personal skills, along with their knowledge and experience. We structure our courses in a practical manner so that participants take away with them skills that can be applied immediately.

Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which tend to be specific to a certain type of task or activity, soft skills are broadly applicable. Good soft skills also include the ability of people to balance the commercial needs of their company with the individual needs of their staff. Being flexible and able to adapt to the changing needs of an organization also qualify as soft skills, as do being able to collaborate with others and influence situations through lateral and more creative thinking.

The seemingly inscrutable veneer of success does have its foundation in arduous beginnings. In the quest for professional excellence, Training know-how or functional knowledge is no longer the only thing that matters. The importance of soft skills cannot be overemphasized in an age where so many premiums are put on interactivity and communication. It thus goes without saying that if you don't have the necessary soft skills to go with your other qualifications; you might not be able to make it up the corporate ladder easily.


  • Emailing Etiquette
  • Telephone Etiquette
  • Business Etiquette


  • Cross Culture
  • International Culture


  • Verbal Communication
  • Written Communication
  • Business Communication
  • Neutral Accent

Leadership Skills

  • Emotional Intelligence
  • Interpersonal Skills
  • Team Building
  • Assertive skills
  • Stress Management
  • Decision Making
  • Problem Solving

Personal Skills

  • Behavioural skill
  • Attitude Rectification
  • Dining Habbits
  • Time Management
  • Hospitality

Business Skills

  • Sales Technique
  • Presentation skill
  • Negotiation skills